Chowbus Reviews
Chowbus has an overall rating of 4.8 based on 23 reviews. Customer feedback on Chowbus is mixed: Chowbus reviewers highlight positive aspects like wide variety of Asian cuisines, convenient delivery options, user-friendly app, great customer service, which strongly appeal to food enthusiasts seeking diverse Asian dining experiences. However, Chowbus is often criticized for its higher delivery fees, occasional order inaccuracies, limited restaurant availability, longer delivery times in some areas.
23 reviews
5 Stars
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How would you rate Chowbus?
All Chowbus Reviews (23)
Catherine-kimball
May 21, 2026
"Payment Went Through Without Any Drama"
I’ve used chowbus a handful of times now, the payment part has been a total non-event in the best way. My card goes through fast, no mysterious double charges, no random pending transactions lurking around like a villain in the background. Receipts show up right away too, which makes it easy for me to keep track of everything. So far, the billing has been reliable and painless, and I have zero complaints
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hello_francisco701
May 21, 2026
"Fair Price Overall"
Well... it was cheap enough, and the service fee felt fair to me
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Courtney_lind97
May 08, 2026
"Verification was easy"
Had to get back into my Chowbus account and do the whole verification thing. it was simple enough. They sent the code quick, I put it in, and I was logged in without messing around too much. Nothing really tripped me up, it just kinda worked the way it was supposed to. Solid experience overall.
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Brandon.lee
April 20, 2026
"So... the tracking was actually super helpful…"
So... the tracking was actually super helpful. I could see where my driver was, and the estimated time updated quickly. They also texted me when the restaurant was taking longer, which was nice because I wasn’t just sitting there guessing. The food still showed up warm, and the driver called me since my apartment entrance is kind of confusing. Overall, it was a smooth order
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rachelbrown3537
April 10, 2026
"My order got canceled by the restaurant..."
My order got canceled by the restaurant twice, which was definitely frustrating, but Chowbus handled it well. They let me know right away, and the refund went through without me having to keep asking about it. Support was nice and easy to deal with too. It wasn’t really their fault the restaurant canceled, so I still had a good experience overall
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phyllis1995
March 28, 2026
"So much easier than before"
I love being able to see the restaurant ratings right away. In the past, I’d have to click around or second-guess where to order from, but now it’s much easier to quickly pick a place that looks good
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loretta_Mervyn81
March 12, 2026
"I’m relieved by how much easier it is..."
I’m relieved by how much easier it is to order now. The menus are translated well enough that I don’t have to guess what I’m clicking anymore, and the whole process feels simple. I did ask support a quick question and they basically said, “Just choose your language and the menu should show up translated,” which is pretty much exactly how it worked. Nice little improvement.
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dougcrass9212
February 28, 2026
"Super easy pickup with no real hassle"
I used Chowbus for a pickup order and everything went smoothly. The pickup time in the app was accurate, and my food was already packed up when I arrived, which was nice. Nothing was missing and there weren’t any weird issues. Even if there had been a tiny delay, I wouldn’t have minded much, but it was easy. I’ll probably use it again when I’m ordering from places nearby.
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HANSON
February 28, 2026
"Order Was Just Right"
From what I remember, everything showed up exactly the way I ordered it. No issues or surprises, which I always appreciate.
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Jean-fugate
February 25, 2026
"I’ve ordered from Chowbus a few times now…"
I’ve ordered from Chowbus a few times now, and while I don’t remember every single thing I got, I do remember the food showing up fresh and still hot each time. The noodles really stood out to me, and the portions were bigger than I expected. For Asian food delivery, it’s been way better than some other apps I’ve tried.
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sean1995
February 24, 2026
"Showed up right on time"
I ordered dinner through Chowbus on a weeknight and wasn’t expecting much, but it ended up being smooth. The app said around 35 minutes and the driver got to my place right about then, maybe even a little early. The food was still hot, which is the main thing for me. No random delays or sitting around wondering where my order was. Compared to some other delivery apps I’ve used, it was just..
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Debra-fortune
February 17, 2026
"Really professional driver"
The driver was really polite and professional. Everything was handled smoothly... no complaints at all.
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Spencer-drew
February 14, 2026
"I had a really smooth experience…"
I had a really smooth experience ordering through the app. It was easy to use, I found what I wanted quickly, and checkout was simple with no confusion.
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james_Yee89
February 01, 2026
"Group lunch was surprisingly painless"
I used chowbus for a work group lunch, i’m a little biased because I hate being the person who has to organize everyone’s food. This made it way easier than usual since everyone could add their own order, and I wasn’t stuck chasing people in Slack asking what they wanted.
The only annoying part was that one person’s item got marked unavailable kind of late, which threw things off a bit. But checkout was simple, the food showed up together, and overall it saved me a lot of hassle, so I’d give it 4 stars.
The only annoying part was that one person’s item got marked unavailable kind of late, which threw things off a bit. But checkout was simple, the food showed up together, and overall it saved me a lot of hassle, so I’d give it 4 stars.
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MAURER
January 14, 2026
"Pretty reliable and easy to use"
Chowbus has been reliable for me so far. I like that there are a lot of restaurants nearby on there, including some I didn’t expect to find. Most of the time when I check, there are delivery options available, so it just makes ordering simple, if that makes sense.
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Dale_lapp92
January 11, 2026
"Saved a Few Bucks"
I wasn’t expecting much, just figured I’d give it a try and see what happened. But yeah, it actually helped me save a few bucks, which is always nice. Nothing too dramatic, just a simple little win.
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janinemosely2434
January 11, 2026
"Fair Support Experience After a Missing Item"
Part of my order was missing, so I ended up opening a dispute through Chowbus. It wasn’t super quick, and I did have to explain what happened and send photos, but their support team got back to me and the refund showed up after a couple of days. I do wish the process was a bit faster, but they didn’t brush me off or make it difficult. A friend had told me Chowbus support was usually fair, and that matched my experience. Not perfect, but handled reasonably well, so I’d give it 4 stars...
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darrell-Jackson
December 25, 2025
"Packaging was mostly fine"
The bag held up well overall. There was a little sauce that leaked out, but nothing too crazy, kind of what you’d expect if something saucy shifts around during delivery
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KatherinePerez_19
December 24, 2025
"Great food options, but the communication could be clearer"
Chowbus has way more Asian restaurants near me than the other delivery apps, which I really like. I even found a couple of smaller places I didn’t know delivered at all. It definitely makes choosing dinner easier when I’m too tired to cook. My only annoyance is that some of the updates and communication can be kind of unclear, so I’m left guessing what’s going on with my order sometimes.
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Jeannette_owen99
December 22, 2025
"I use Chowbus all the time because checking..."
I use Chowbus all the time because checking dietary and allergen info is actually easy before I order. I have a nut allergy, so not having to guess or make the dramatic pre-dinner phone call every single time is a huge relief. Not every restaurant listing is flawless, but most of them have clear enough notes to help me feel safe. it makes ordering food so much less stressful.
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